Corporate speak versus plain language
I was chatting with someone about insurance direct marketing the other day, lamenting the fact that most insurance offers are hideous exercises in jargon and corporate speak.
The person I was talking to wondered whether it was OK to use corporate-style language when marketing business-to-business, as opposed to business-to-consumer. I said no.
How come? Because people are human beings, even when they have their work heads on.
Whether we run multinational companies or spend our days reading ‘OK’ magazine and drowning in daytime telly, we invariably prefer clear, simple marketing communications that get the point across quickly and creatively without making a meal of it. With no jargon and no convoluted corporate speak.
It doesn’t matter who you’re talking to. Good communication is about clarity, simplicity and brevity… every time.
(Thanks to http://www.sxc.hu/profile/barunpatro for the royalty-free, fee-free image)
