Corporate speak versus plain language

| January 26, 2012

I was chatting with someone about insurance direct marketing the other day, lamenting the fact that most insurance offers are hideous exercises in jargon and corporate speak.   

The person I was talking to wondered whether it was OK to use corporate-style language when marketing business-to-business, as opposed to business-to-consumer. I said no.

Why plain language wins every time, B2C and B2B

How come? Because people are human beings, even when they have their work heads on.

Whether we run multinational companies or spend our days reading ‘OK’ magazine and drowning in daytime telly, we invariably prefer clear, simple communications that get the point across quickly and creatively without making  a meal of it. With no jargon and no convoluted corporate speak.

It doesn’t matter who you’re talking to. Good communication is about clarity, simplicity and brevity… every time.

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Category: copywriting and marketing

By Kate Goldstone - ()

Originally from Middlesbrough, I lived in Brighton for many years before moving to North Devon. I’ve had a passion for words all my life and this is my twelfth year as a freelance writer. In my spare time I draw, paint, sculpt, carve wood and rock, garden, read, write poetry and enjoy long distance hiking. I sing and play the recorder. I collect modernist paintings, vintage rugs and mid-century German art pottery. I’m a member of The Poetry Society. And I am an experienced volunteer shepherd, a ‘Lookerer’.

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